My video is buffering and not loading. What should I do?

Modified on Thu, 18 Jan at 8:20 PM

Please try refreshing the page and relaunching your browser. If you are having consistent issues, please try switching to the Google Chrome web browser. Also, please check that your internet connection is fast enough to support the livestream.

If possible, connect to the internet using a cable rather than WiFi. To check the speed of your internet connection, visit bandwidthplace.com (Your download speed should be at least 350 kbps).